Rachael Mitchell

PRINCIPAL CONSULTANT
(BUSINESS CHANGE & MANAGED SECURITY SERVICES)

Rachael is an experienced management delivery consultant with more than 20 years’ experience and an extensive background in business change management, ICT advisory, and managed security services. Recent business change and security experience in the telecommunications sector has positioned Rachael as one of the leading delivery agents of security services across telecommunications for government customers.

Rachael has a warm and engaging personality, is an outstanding leader of teams, and applies pragmatism and dedication to all consulting assignments. She is a principal consultant and continues to lead from the front for her customers, with some of the most challenging and complex security change initiatives.

Several of Rachael’s consulting engagements require senior stakeholder management in government, and among large top-tier risk assurance firms.

rachael mitchell

Rachael’s key skill areas

  • Programme and project delivery.

  • Business change management.
  • Telecommunications as a service – security expert.
  • Stakeholder and business engagement.
  • ICT and telecommunications advisory.

Rachael’s recent achievements

  • Delivering and managing a change programme of work to enable a leading telecommunications organisation to become certified with Lead Agency for Government Telecommunications as a Service (TaaS) in four towers.
  • Service transformation lead to deliver the first “as a service” support model for a client. Required execution of organisational, customer, and vendor change to ensure a transparent customer experience.
  • Implementation of a process change community to ensure project changes delivered the most effective outcomes across all stakeholders and business units.
  • Identifying and managing remediation of existing people, process and technology improvements to achieve organisational behavior change that delivers products and services that are “secure by design”.

Working at Ascent

We are always on the lookout for excellent client-facing consultants that are reliable, have a great delivery reputation and good personality.

If you are interested in working with Ascent please get in touch.

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